Privacy Policy

At ASAP Towing & Truck Repair ("we," "us," or "our"), accessible from asaptowingandtruckrepair.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information to provide better repair and towing services to all our users. The information we collect includes:

• Personal Information: When you request roadside assistance, a quote, or schedule a repair, we may ask for personal information such as your Name, Phone Number, Email Address, Billing Address, Vehicle Information (Make, Model, VIN), and Current Location.
• Log Files: Like many other websites, we use log files. These files log visitors when they visit the website. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Process your requests for heavy-duty towing, truck repair, and mobile mechanic services.
• Communicate with you regarding your service status, billing, or updates.
• Find and prevent fraud or misuse of our services.
• Analyze website traffic to improve user experience.

3. Cookies and Web Beacons

Like any other website, ASAP Towing & Truck Repair uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Google Analytics & Google Ads

We use Google Analytics and Google Ads to understand website traffic and serve relevant advertisements. Google uses cookies, including the DoubleClick DART cookie, to serve ads to our site visitors based upon their visit to our site and other sites on the internet.

However, visitors may choose to decline the use of the DART cookie by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

5. Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
• The right to data portability – You have the right to request that we transfer your data to another organization or to you.
• The right to object – You have the right to object to our processing of your personal data.
• The right to withdraw consent – Where we rely on consent, you have the right to withdraw it at any time.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By phone: (423) 255-0896
• By mail: 252 Cassidy Ln, Ringgold, GA 30736
• By email: info@asaptowingandtruckrepair.com