Fleet Account Setup & Management
Streamlined onboarding that takes 30 minutes, not a week. We manage your account details, authorized contacts, and billing preferences so every service interaction is smooth.
Managing breakdowns across a fleet is expensive and unpredictable. You need a single point of contact who answers 24/7, accepts your fleet cards, gives you consistent pricing, and keeps your trucks on schedule.
When you're managing 10, 30, or 100 trucks, breakdowns aren't one-off events — they're a line item. The real cost isn't just the repair. It's the 45 minutes finding a shop that answers the phone. It's explaining your fleet card process to a new shop every time. It's inconsistent pricing that makes your maintenance budget unpredictable. It's not knowing if the work was done right until the next breakdown.
We built our fleet program around what fleet managers actually need: a number that always answers, a process that's the same every time, pricing that's transparent and consistent, and documentation that goes straight to your maintenance system. Whether you run regional routes through the I-75/I-24 corridor or you have trucks passing through once a month, a fleet account changes how breakdowns work.
From first call to active account — here's the process, step by step.
Call us or fill out the fleet account form. We need your company information, fleet size, card type, billing preferences, and the names of authorized contacts. One phone call sets up the whole relationship.
You get a direct contact name and number. When your driver calls, they mention the fleet name and get routed to priority dispatch. No phone trees, no explaining who you are every time.
We configure your fleet card in our system — Comdata, EFS, T-Check, Fleet One, WEX, or direct billing. Your drivers pay with their existing cards. No PO dance, no prepayment hassles.
We establish pricing tiers based on your volume and services needed. Towing rates, hourly labor rates, parts markup, and after-hours premiums — all documented upfront. No surprises on the invoice.
Fleet accounts get priority in our dispatch queue. When your driver calls, they move to the front of the line. This matters at 2 AM when there are multiple calls waiting.
If you want preventive maintenance, we build a schedule: brake inspections, DOT prep, fluid services, trailer checks. Proactive maintenance costs less than reactive breakdowns — we help you prove that to your CFO.
Every fleet account includes these core capabilities — designed for fleet managers who need reliability, not surprises.
Streamlined onboarding that takes 30 minutes, not a week. We manage your account details, authorized contacts, and billing preferences so every service interaction is smooth.
We process Comdata, EFS, T-Check, Fleet One, WEX, and most major fleet card programs. Your driver swipes, we submit the authorization, and the invoice goes to your fleet management system. No cash advances, no prepayment.
Scheduled brake inspections, air system checks, fluid services, DOT prep, tire rotations, and trailer maintenance on a cadence that matches your route patterns. PM programs reduce emergency repairs by 30–40% on average.
Fleet accounts are flagged in our dispatch system. When your driver identifies as fleet, they get priority routing. Average fleet response time: 15–20% faster than standard dispatch.
Monthly statements, service summaries by truck number, maintenance trend reports, and direct integration with major fleet management platforms. Your accounting department gets clean data, not a box of receipts.
Volume-based pricing that rewards loyalty. Towing rates, labor rates, and parts margins adjust based on monthly or quarterly volume. The more trucks you run through us, the better the rate.
The equipment and relationships that make fleet-level service possible.
Our Ringgold shop handles in-depth repairs while our mobile trucks cover roadside emergencies. For fleet clients, both work from the same account — one bill, one process, regardless of where the service happens.
We diagnose Cummins, Detroit Diesel, PACCAR, and International engines. Whether your fleet runs Freightliners, Kenworths, or a mix, every truck gets proper brand-specific diagnostics.
Relationships with major parts distributors mean faster procurement for fleet-volume needs. Common wear items are stocked. Specialty parts get expedited shipping. Fleet clients get parts-at-cost pricing on high-volume items.
Real fleet relationships that show how the program works at scale.
A regional carrier running 30 trucks between Atlanta and Nashville set up a fleet account after cycling through three unreliable shops in two years. We assigned a dedicated contact, configured their Comdata billing, and established quarterly PM for all tractors and trailers. After the first year: emergency breakdown calls dropped 35%, average downtime per incident fell from 8 hours to 3.
Six independent owner-operators who frequently run the I-75 corridor formed a group account. By pooling their service volume, they qualified for fleet pricing on towing and repair. They share a single fleet contact number and get priority dispatch without the overhead of a fleet management company.
A refrigerated carrier with 18 trailers needed all units inspected and repaired before summer produce season. We scheduled four trailers per week over four weeks: brake inspections, air system tests, reefer electrical checks, lighting compliance, and DOT prep. Every trailer was road-ready before the first June load.
Fleet accounts get our full coverage area — from the shop in Ringgold to mobile response across the I-75 and I-24 corridors.
Priority dispatch, fleet card acceptance, and consistent pricing — starting today.
